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The vacancy is clear and well-structured, but lacks some details about the company and tech stack.
AI quality score7.8 / 10
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Overview
Join Cryptopay as an Account Manager (B2B) to build long-term client relationships and deliver tailored solutions in a remote full-time role. We are looking for a proactive and results-driven Account Manager to act as a key point of contact between our company and clients. In this role, you will be responsible for building long-term client relationships, delivering tailored solutions, and supporting partners in achieving their business goals.
What you'll do
- •Own and manage a portfolio of client accounts, acting as the primary point of contact and ensuring accurate records in CRM
- •Develop a deep understanding of client business models to identify upsell and cross-sell opportunities
- •Build and maintain Account Plans for key clients, outlining strategies, success metrics, and risk management
- •Lead client reviews, performance reporting, and strategic planning sessions
- •Monitor account performance, proactively resolve issues, and drive client satisfaction, retention, and revenue growth
- •Enhance account management processes and client communication standards to ensure scalability and consistency
- •Provide structured client feedback to Product, Compliance, and Operations teams to support continuous improvement
Conditions
- •Work in a remote mode in EU working hours
- •Strong team of professionals and growth opportunities within the company
- •Effective management that listens actively and uses data-driven approach to guide decisions
- •Comfortable working conditions.
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