Account Manager – Payment Solutions

Join as an Account Manager to manage relationships with business clients using payment solutions, ensuring satisfaction and identifying growth opportunities.

• •Build and maintain strong relationships with business clients.
• •Serve as the main point of contact for customer inquiries and support.
• •Help clients onboard and successfully use payment solutions.
• •Monitor customer satisfaction and proactively resolve issues.
• •Identify opportunities to upsell or cross-sell additional payment products.
• •Work closely with Sales, Customer Success, Product, and Technical Support teams.
• •Track account performance and prepare reports.
• •Stay informed about payment industry trends, regulations, and new products.

• •Manage your own schedule effectively.
• •Communicate regularly via Slack, Microsoft Teams, Zoom, or similar tools.
• •Collaborate with international teams across different time zones.
• •Maintain a professional home office with a reliable internet connection.

• •Customer-focused and relationship-oriented.
• •Commercially minded, with the ability to identify growth opportunities.
• •Comfortable working with technology and learning new payment platforms.
• •Self-motivated and able to work with minimal supervision.
• •Adaptable in a fast-paced fintech environment.

• •Experience in account management, customer success, or B2B sales.
• •Excellent communication and relationship-building skills.
• •Strong organizational and problem-solving abilities.
• •Experience in fintech, banking, SaaS, or payment processing is an advantage.
• •Ability to work independently in a remote environment.
• •Proficiency in CRM tools (such as Salesforce or HubSpot) and Microsoft Office or Google Workspace.
• •Fluency in English; additional languages are often a plus.