Associate II - Claims
6.0/10
Zinnia
Not specified
Remote
mid
about 2 months ago
fintechMS ExcelMS Outlook
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Description
What you'll do
- •Process complex claims for Annuity policies.
- •Research and process requests while working on multiple screens and applications.
- •Resolve moderately routine questions following pre-established guidelines.
- •Perform routine research on customer inquiries.
- •Ensure customer satisfaction and strive to meet & exceed service standards.
- •Develop and maintain a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
- •Ability to work with strict timelines.
- •Should be fine with non-rotating US shift timings.
Conditions
- •Collaborate with smart, creative professionals dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services.
- •Visit our website at www.zinnia.com for more information.
- •Apply by completing the online application on the careers section of our website.
- •We are an Equal Opportunity employer committed to a diverse workforce.
Requirements
- •Graduation in any stream, Commerce Graduate preferred.
- •1+ year of working experience in the Life insurance domain (Death claims) with a focus on quality including attention to details, accuracy, and accountability for your work product.
- •Experience in a professional/office related environment that required you to work regularly scheduled shifts.
- •Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- •Must be able to type 30+ WPM with 98% accuracy.
- •Effective English business communication skills required to exchange information with clients.
- •Ability to solve basic mathematical problems.
- •Must have basic Email/Letter writing skills.
- •Good understanding of MS Excel and MS-Outlook.
- •Life Insurance domain knowledge is a must (preferably Annuities).
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