Associate, Partner Success - Small Business

Join Figure as an Associate in Partner Success, focusing on small business finance.

Manage relationships with ISO and broker partners, ensuring seamless lead flow and top-notch borrower experiences.

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain.

We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets.

From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S.

Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

## What you'll do

• •Master Figure’s products and our value propositions to SMB partners
• •Build strong relationships with key partners while serving as primary day-to-day point of contact
• •Manage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding deals
• •Address daily inquiries, via email and phone, from ISO/broker/lender partners
• •Educate partners on Figure’s partner technology stack and digital borrower application process
• •Provide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market
• •Ensure compliance with regulatory requirements and company policies across all ISO/funder activities
• •Support the pipeline development and partner onboarding processes
• •Establish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)
• •Optimize partner performance – including creative testing, payout optimization, and performance analysis
• •Contribute to partnership strategy development and market expansion initiatives

## Conditions

• •Compensation Range: $65,000 - $88,000/yr
• •Variable: $35,000 - $45,000
• •OTE: $100,000 - $133,000/yr
• •Company equity in the form of RSUs
• •Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• •Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• •Employer-funded life and disability insurance coverage
• •11 Observed Holidays & PTO plan
• •Up to 12 weeks paid family leave
• •Continuing education reimbursement

• •2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space
• •Understanding of small business finance and broker/ISO dynamics
• •Excellent relationship management and communication skills
• •Experience with CRM & analytics platforms (i.e., Salesforce, Tableau)
• •Experience with lender/funder platforms and processes (e.g. lead submission tools)
• •Exposure to the mortgage or secured lending space is a plus
• •Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus