AV Production Specialist

Join Figma as an AV Production Specialist to support internal events with technical expertise, ensuring high production quality and excellent customer service. Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.

• •Coordinate and operate Figma's internal events, including setup, technical checks, and live event support
• •Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality
• •Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism
• •Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings
• •Maintain Event SLO's with AV Manager and collaborate on documentation
• •Troubleshoot issues as they arise in our All Hands space and conference rooms
• •Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems
• •Assist in provisioning and configuring new hardware (cameras, microphones, conferencing devices) for office builds and upgrades
• •Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes

• •Equity to employees
• •Competitive package of additional benefits, including health, dental, and vision coverage
• •Retirement benefits with company contributions
• •Parental leave and reproductive or family planning support
• •Mental health and wellness benefits
• •Paid time off, including paid sick leave, holidays, and other leave benefits
• •Employer-provided paid flexible PTO in addition to flexible paid sick leave
• •Company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts
• •Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles
• •Annual Base Salary Range: $115,000 — $221,000 USD

• •2+ years of experience in AV as it relates to live event production
• •Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events
• •Excellent customer service and communication skills, with a collaborative mindset and attention to detail
• •Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing

• •Familiarity with conference room systems (e.g. Logitech, Neat) and routine maintenance tasks such as firmware updates
• •Experience or certifications with Q-Sys and Dante