Business Analyst Middle [Antifraud, Colombia]

Join Plata as a Business Analyst in Colombia to enhance fraud prevention processes and product design. Collaborate with cross-functional teams to ensure effective fraud controls and support product launches. We are looking for a Business Analyst to join the Antifraud&Disputes team in Colombia. The team is responsible for preventing fraud, developing fraud prevention processes, and implementing protection mechanisms across the bank's key products and customer journeys.

• •Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout.
• •Facilitating communication between engineering, data/ML, risk operations (AFC), and product to ensure alignment on monitoring roadmap and control design.
• •Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution.
• •Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes.
• •Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity.

• •Relocation support to Colombia with assistance for the employee and their family.
• •Flexible work from our office.
• •Healthcare Coverage.
• •Education Budget: Language lessons, professional training and certifications.
• •Wellness Budget: Mental health and fitness activity reimbursements.
• •Vacation policy: 20 days of annual leave and paid sick leave.

• •2–4 years of experience as a Business Analyst.
• •Basic SQL proficiency (data validation, exploratory analysis, alert quality checks).
• •Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk).
• •Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows).
• •Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes.
• •Experience in cross-team collaboration and stakeholder management.
• •Experience visualizing processes, decision points, and data flows to support analysis, alignment, and implementation.
• •English level B2+ for communication with an international team.