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Overview
We are looking for a Call Center Specialist to handle incoming calls, interact with mobile service providers, and manage documentation.
Responsibilities
- โขReceive and process incoming calls (consultation, information), timely transfer of received information to employees of related departments.
- โขInteract with mobile service providers, manage documentation, check registries, prepare monthly reports.
- โขConnect/disconnect employees from mobile services.
- โขInteract with mobile service providers, manage documentation, work with mobile operator representatives, work in the operator's personal account; conclude contracts for corporate mobile services.
- โขInitiate requests for connecting corporate SIM cards for company employees.
- โขExecute tasks based on requests for connecting/disconnecting services within the scope of responsibilities.
- โขAgree on contracts.
Requirements
- โขExperience in a similar position.
- โขSkills in Microsoft Excel, 1C DO, 1C Uะฅ, and processing primary documents.
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