Client Relationship Manager
8.0/10
Unlimit
$75,000 – $125,000 USD
Office / on-site
mid
14 days ago
cryptofintechmarketingsupport
AI Summary
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Description
Key Responsibilities & Tasks
- •Display a strong understanding of each client’s business model in order to effectively promote and upsell Unlimit’s solutions, maintain the growth of the existing portfolio, and help clients optimize their payment accounts activities.
- •Understand the needs of customers and be able to respond effectively with a plan of how to meet these in order to develop stronger and more fruitful cooperation with existing customers.
- •Supporting the opening and maintaining current accounts for corporate and retail clients.
- •Providing clients with superior and professional service, support, and follow-up for operational requests.
We offer
- •Attractive monthly salary paid in line with experience
- •Vacation, sick, and paid holidays
- •Full-time: 5/2 (Saturday and Sunday days off)
- •Modern workplace with all necessary equipment based in Cyprus (Limassol)
- •A team of top international professionals to learn from
- •Multicultural working environment
Requirements
Qualifications You Bring
- •University degree or equivalent in Economics, Law, Business Administration, or relevant field of study.
- •Experience in similar role in banking or EMI - Proven track record of offering excellent customer support.
- •Solid understanding of global payment rails and the fintech ecosystem. Basic knowledge of Crypto/Digital Assets is considered a strong advantage.
- •Ability to work independently, and possess strong organizational, analytical, time management, and communication skills.
- •Customer service-oriented, professional and resourceful.
- •Proven ability to tactfully handle customer inquiries and negotiations.
- •Experience working with CRM systems and/or in-house software programs.
- •Native or professional fluency in English is a must.
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