CRM & Data Operations Analyst

Join Find as a CRM & Data Operations Analyst to enhance CRM and data processes. Ideal for those with Salesforce experience looking to expand into data operations and automation. We are looking for a motivated and analytically minded CRM & Data Operations Analyst to support the ongoing evolution of our CRM, data, and operational processes. This role is ideal for someone with some Salesforce experience who wants to broaden their skills beyond platform administration and gain exposure to data operations, automation, AI-assisted workflows, reporting, and business process improvement.

• •Administer and maintain agreed CRM platforms — including Salesforce configuration, user permissions, fields, page layouts, validation rules, automations and dashboards.
• •Monitor and maintain data quality across agreed systems, investigating discrepancies, supporting new data source onboarding and delivering structured findings and remediation recommendations.
• •Build and deliver operational reports, dashboards and KPI tracking frameworks, providing data analysis and performance insights.
• •Identify and assess opportunities to replace manual processes with scalable automation and AI-assisted solutions.
• •Support cross-functional data and CRM requirements by translating agreed business needs into documented platform solutions and process improvement proposals.