The vacancy is well-structured with clear responsibilities and compensation, but could improve on operational details and company links.
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Overview
Join Alpaca as a Crypto Operations Associate in a remote role, focusing on customer activity monitoring, trading operations, and KYC processes. Ideal for candidates with 3+ years in financial services or crypto operations. Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Your Role
The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations.
Things You Get To Do
- •Primary responsibility for the daily monitoring and surveillance of all customer activity
- •Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions
- •Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
- •Assist with customer onboarding, including KYC and account approval
- •Review of general ledger accounts, identify and reconcile account discrepancies
- •Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
- •Proactively drive impactful changes across workflows, policies and tools
- •Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
- •Ad hoc duties and projects as assigned
- •Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)
How We Take Care of You
- •Competitive Salary & Stock Options
- •Health Benefits
- •New Hire Home-Office Setup: One-time USD $500
- •Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Who You Are (Must-Haves)
- •Excited about what Alpaca is building!!
- •3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
- •Bachelor's degree or equivalent experience
- •Familiarity with cryptocurrency, or strong desire to learn
- •Work effectively and supportively within a team environment as well as work independently
- •Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
- •Must possess the ability to adapt to a rapidly changing business and regulatory environment
- •Enjoys challenges and taking ownership of new responsibilities
- •Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform
Who You Might Be (Nice-to-Haves)
- •Startup mindset for a fast-paced, high growth environment
- •Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications