Customer Service Representative (Portuguese)
8.0/10
Binance
$135,000 – $225,000 USD
Remote
mid
about 2 months ago
cryptosupportweb3
AI Summary
The vacancy is well-structured with clear responsibilities and salary, but lacks specific tech stack details and company links.
Check Match — Just drop your CV
See your fit for Customer Service Representative (Portuguese) in seconds.
Description
What you'll do
- •Handle high amounts of live chat and incoming emails
- •Provide accurate, valid and comprehensive information
- •Follow communication procedures, guidelines, and policies
- •Support other business units with customer liaison, accurately document customer requests
- •Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
- •Go the extra mile to engage customers
Conditions
- •Shape the future with the world’s leading blockchain ecosystem
- •Collaborate with world-class talent in a user-centric global organization with a flat structure
- •Tackle unique, fast-paced projects with autonomy in an innovative environment
- •Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- •Competitive salary and company benefits
- •Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Requirements
- •College degree or above
- •Fluent Portuguese language, and advanced English is required to effectively coordinate with partners and stakeholders
- •Minimum 1 year experience in customer service, preferably in finance or e-commerce industry
- •Outstanding new graduates are also welcomed to apply
- •High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- •Ability to work under pressure, strong communication skills and exceed beyond expectation
- •Passionate for customer service industry and can accept to work under different work shifts
- •Positive about the crypto industry
- •Willing to work weekends and irregular hours which will include night shifts
Loading similar jobs...