Customer Success Manager

Join Tomi.ai as a Customer Success Manager to support technical integrations, manage ad campaigns, and improve platform effectiveness.

Remote, full-time role with competitive salary.

Tomi.ai is a rapidly growing startup offering a flexible remote work environment.

The team collaborates to enhance the platform by integrating customer feedback and feature requests.

## What you'll do

• •Support customers in the technical integration of the product.
• •Set up integrations with advertising platforms.
• •Prepare recommendations to improve campaign effectiveness.
• •Analyze and report on ad campaigns and A/B tests.
• •Design and deliver progress reports to customers.
• •Manage project documentation and billing.
• •Participate in weekly status meetings with customers.
• •Collaborate with Product & Engineering to improve the platform.

## Conditions

• •Remote work from any location.
• •Opportunity to become a co-owner of the company.
• •Salary set individually based on interview results.
• •Flexible work environment.

• •Experience in online advertising campaigns on Facebook/Instagram, Google, YouTube, Yandex.
• •Experience in Online Campaign Management, Account Management, Web Analysis, or Customer Success.
• •Knowledge of marketing analytics tools like Google Analytics, Yandex Metrica.
• •Analytical mindset and attention to detail.
• •Good knowledge of web and mobile technologies.
• •Excellent written and spoken English.
• •Ability to multitask.
• •Higher education, technical degree is a plus.
• •Desire to work in a startup.