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Overview
Join our team as a Customer Support Agent, providing assistance to players in a dynamic iGaming environment. Remote position with opportunities for career growth.
Responsibilities
- •Process chats and tickets, providing timely and accurate responses to players
- •Support with verification (KYC), deposits, and withdrawals
- •Advise players on bonuses, promotions, and gaming products
- •Identify and report suspicious customer activity
- •Participate in improving customer support quality and user experience
Conditions
- •Work in a new iGaming project with modern processes and AI tools 🚀
- •Fast career growth (3-4 months)
- •Competitive salary + quarterly bonuses 💰
- •On-the-job training and team support
- •Remote work format 🌍
- •Schedule 2/2, 12-hour day and night shifts
Requirements
- •Experience in call centers, sales, or customer support is a plus
- •English language proficiency at B1+ level
- •Attention to detail, stress resilience, and responsibility
- •Desire to grow in the iGaming industry and work in a dynamic environment
- •Proactive approach to problem-solving
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