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Overview
Join Cognizant as a Customer Support representative for an Online Video Streaming platform, providing assistance in German and English. Full-time position with relocation options available. Cognizant is a rapidly expanding global organization with an irreproachable reputation, offering a pleasant and inspiring working atmosphere.
What you'll do
- •Answer customer queries via phone, e-mail, or chat.
- •Identify client problems and troubleshoot to find solutions.
- •Document actions taken and categorize cases and possible bugs for the engineering team.
- •Provide general and technical support for paid products.
- •Escalate complex problems according to defined procedures.
Conditions
- •Pleasant and inspiring working atmosphere.
- •Opportunity to be part of a rapidly expanding global organization.
- •Professional development and clear career path.
- •Training & development opportunities.
- •Competitive salary & relocation allowance (for international candidates).
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