Customer Support Specialist

6.0/10
NDA
Not specified
Remote
mid
about 2 hours ago
AI SummaryVerified by Aipplify AI

The vacancy is clear in tasks but lacks details on compensation and company profile.

AI quality score5.8 / 10

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Overview

Join our remote team as a Customer Support Specialist in the iGaming sector, handling player inquiries and ensuring high-quality communication.

What you'll do

  • •Handle player inquiries in live chat and via email in Russian (occasionally by phone)
  • •Address questions regarding verification, deposits, withdrawals, bonuses, and platform functionality
  • •Adhere to SLA for first response time and communication quality
  • •Document recurring issues and relay them to the product team

Conditions

  • •Fully remote work format
  • •Opportunities for corporate growth
  • •Competitive salary in $
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