Data Partnerships Operations Associate - TRM

Join TRM as a Data Partnerships Operations Associate to support and scale data partnerships, ensuring data accuracy and operational efficiency in a remote role.

Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

• •Own the accuracy and completeness of partner data, including commercial terms, API usage, and reporting cadence.
• •Produce and deliver regular partner usage reports, proactively resolving discrepancies and ensuring a high bar for data quality.
• •Support management of existing partner contracts, including usage validation, invoice reconciliation, and coordination with Finance.
• •Enable partner trust and retention through reliable reporting, early risk identification, and consistent operational follow-through.
• •Reduce operational burden on senior partnerships leaders by streamlining reporting, admin, and GTM support work.
• •Surface structured partner feedback and usage insights to *Product* and Engineering to inform roadmap and improvements.
• •Help build and refine standardized onboarding, reporting, and operational playbooks to support partner scale.

• •Priorities and targets to change quickly as we experiment and iterate.
• •Work that often requires operating with a high degree of ambiguity.
• •A high level of personal ownership and accountability.
• •Close collaboration across teams and functions.
• •Frequent, high-touch communication.
• •Creative problem solving and out-of-the-box thinking.
• •A pace that rewards urgency, adaptability, and outcomes.

• •1-5 years of experience in a partner operations, customer operations, revenue operations, or OEM support role, ideally in SaaS or data-driven environments.
• •Strong comfort working with usage data, reporting, and metrics, with a high bar for accuracy and clarity.
• •Familiarity with commercial workflows such as contracts, invoicing, renewals, or SLAs (hands-on negotiation not required).
• •Proven ability to manage processes end-to-end with strong attention to detail and follow-through.
• •Experience collaborating cross-functionally with ***Product*and GTM teams** in fast-moving environments.
• •Clear, professional written and verbal communication suitable for partner-facing interactions.
• •High ownership, bias for action, and comfort operating in ambiguity while building structure.