Director, Employee & Workplace Experience

Safe Software is seeking a Director of Employee & Workplace Experience to enhance workplace culture and employee engagement. This role involves strategy, execution, and collaboration with various teams to create a positive employee journey. Safe Software builds FME — the data integration platform trusted by 25,000+ organizations in over 100 countries. We are profitable, PE-backed, and on a clear path to $250M ARR. Our team of 350+ Safers works across Canada, the US, and a growing EMEA footprint. We have strong culture bones: a strong Glassdoor rating, a set of values Safers genuinely live, and a Day 1 Mindset that keeps us moving fast. What we have built is good. What comes next has to be intentional — and this role is where that intention gets designed, owned, and measured.

• •Own the employee lifecycle as a product, from offer-accept to exit, with intentional design at every stage.
• •Redesign Day 1 and the 30/60/90-day onboarding journey with the rigor of a customer onboarding playbook: clear outcomes, emotional arc, and measurable engagement.
• •Build the recognition, milestone, and belonging programs that make Safers feel seen, not just compensated.
• •Lead the Fun Committee, hybrid working culture, and all life@Safe programming with a community-first rather than perks-first mindset.
• •Use data to lead: eNPS, Culture Guard, pulse surveys, and engagement trends tracked on cadence, not on demand.

• •Build and own Safe’s internal communications strategy — the cadence, channels, voice, and Safers-first protocol.
• •Translate leadership decisions, strategy shifts, and company milestones into clear, engaging, human messaging with no corporate speak.
• •Partner with the executive team to ensure every major announcement lands with context, not just content.
• •Design communications infrastructure that scales as we grow: all-hands rhythm, async comms standards, and the editorial calendar for Safers.

• •Define and embed Safe’s Employer Value Proposition — the story we tell about what it is really like to work here.
• •Own Glassdoor, LinkedIn Life, and all candidate-facing culture content in partnership with Marketing.
• •Build employer brand infrastructure ahead of EMEA and US hiring scale, so culture is exported intentionally rather than accidentally.
• •Turn our Glassdoor score from a passive asset into an active recruiting tool.

• •Build Safe’s DEI strategy from the ground up: goals, programs, ERGs, and reporting cadence.
• •Ensure equity is embedded in people processes rather than bolted on, partnering with People Ops and the HRBPs to make it structural, not symbolic.
• •Report quarterly to leadership and annually to the board.

• •Own the physical environment as part of the employee experience, with Surrey HQ setting the cultural standard for all Safe offices.
• •Directly manage the Facilities Manager and the events and workplace program.
• •Lead the events strategy: all-hands, offsites, global moments, and the cultural calendar.

Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact [email protected].

Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.

• •You have spent 8+ years obsessing over how people feel at key moments whether those people were customers, users, or teammates. You have built onboarding, culture, or experience programmes from scratch and you can show the outcomes, not just the process.
• •You think like a product designer, working in journey maps, personas, and feedback loops.
• •You have run internal communications with real editorial discipline.
• •You have defined or significantly evolved an Employer Value Proposition.
• •You have events or culture programming experience.
• •You use data fluently — eNPS, pulse surveys, and engagement metrics are your native language.
• •You have managed physical workplace or facilities at a growing company.
• •You can influence a leadership team without a mandate; you earn the room.

• •Experience at a global or multi-site company.
• •Experience partnering with Marketing on brand campaigns.
• •Community-building or ERG program experience.
• •A background in change management.
• •Experience leading DEI initiatives that produced measurable, not performative, outcomes.
• •Most importantly: you believe employee experience is not a cost centre but a competitive advantage — and you are done working for organizations that haven’t figured that out yet.