Disaster Response Coordinator

Join Airbnb as a Disaster Response Coordinator to manage crisis responses and support stakeholders during significant incidents. This remote role requires strong communication skills and experience in disaster response. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

• •Review global incident notifications and determine the response strategy based on the threat severity and business impact.
• •Conduct proactive research to monitor threats and events globally for potential impact to Airbnb stakeholders.
• •Use internal tools to promptly inform both our internal and external communities as needed.
• •Draft and coordinate the delivery of preparedness and response messaging for both external and internal audiences.

• •Effectively coordinate disaster response with cross-functional teams.
• •Serve as point of contact for the GCM Disaster Response team’s responsibilities and actions.
• •Provide clear situation reports and critical updates to stakeholders.

• •Actively participate in product and process improvement efforts and collaborate with the operations manager to develop recommendations for improvements.
• •Other duties as requested or assigned.

• •This position’s schedule is Tuesday-Saturday, 8am-5pm Pacific Time.
• •The role may require working company and national holidays as well as working occasional unexpected hours as needed.
• •Schedule expectations are subject to change based on changes to team and job requirements.

• •The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• •The base pay range is subject to change and may be modified in the future.
• •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• •Pay Range $82,000 — $96,000 USD.

• •3+ years of experience in global disaster response, threat monitoring and assessment, intelligence analysis, or a related field.
• •Experience monitoring, assessing, and responding to global threats, disasters, and crises.
• •Excellent written and verbal communication.
• •Strong attention to detail and ability to follow procedures.
• •High level of dependability to meet schedule expectations and working in a fast-paced environment.
• •Availability to travel occasionally as required.