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Overview
Join Stripe as an Employee Relations & HR Compliance Specialist to support employee relations and compliance efforts across EMEA and APAC. Leverage your HR expertise to enhance frameworks and practices while fostering a positive workplace culture.
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Employee Relations and HR Compliance team, while relatively new at Stripe, is starting to scale! We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and Individual Contributors (ICs) to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all.
Responsibilities
- •Employee Relations Support
- •Partner with Employee Relations Partners to manage and resolve employee inquiries, concerns, and grievances effectively and discreetly.
- •Conduct thorough investigations into employee complaints, working collaboratively to provide fair solutions in line with company policies and procedures.
- •Assist in the mediation and resolution process of employee disputes, ensuring alignment with Stripe’s core values and compliance frameworks.
- •Lead the administration of investigation, grievance and disciplinary processes across EMEA.
- •HR Compliance Support
- •Support HR Compliance Partner(s) in implementing and maintaining HR policies and practices that comply with local laws and regulations across EMEA & APAC jurisdictions.
- •Assist in conducting compliance audits and assessments related to various HR functions, identifying potential risks and recommending corrective actions.
- •Keep abreast of changes in employment law and regulations across the EMEA & APAC region, ensuring that Stripe's practices are up to date and compliant.
- •Support the administration of regulatory compliance programs.
- •Training & Development
- •Develop and facilitate training sessions for partnering teams and employees on employee relations and compliance topics.
- •Create and maintain resources, tools, and documentation for knowledge-sharing on employee relations and compliance matters.
- •Reporting & Metrics
- •Maintain case data through HR Acuity and Navex.
- •Collaborate with Employee Relations and HR Compliance Partners to collect, analyze, and report on employee relations metrics, identifying trends and areas for improvement.
- •Support the creation of regular reports and dashboards to communicate the status of employee relations initiatives and compliance efforts.
- •Support with reporting on people risk matters and legal requirements.
- •Cross-Functional Collaboration
- •Work closely with People Partners, Legal, Compliance, Risk and other relevant departments to ensure a cohesive approach to employee relations and compliance.
- •Contribute to the development and refinement of HR policies and procedures that promote a positive workplace culture and mitigate potential risks.
Requirements
- •Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification (e.g., CIPD, SHRM) preferred.
- •3-5 years of experience in employee relations, HR compliance, or a related HR/Legal function, preferably within the EMEA region.
- •Superior written oral communication skills.
- •Strong knowledge of EMEA employment laws and regulations, with a demonstrated ability to apply this knowledge in practical situations.
- •Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion and confidentiality.
- •Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment.
- •Must be able to work under pressure and deal with complex issues, while maintaining composure and positivity.
- •Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required.
- •Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority.
- •Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level.
- •Excellent attention to detail.
- •Ability to work independently and collaboratively within a team in a fast-paced environment.
- •Open to travel (some travel may be required).