Engineer, Center of Excellence
7.0/10
Zscaler
Not specified
Remote
mid
about 2 months ago
aisupporttechZero Trust SecurityCyber Securitynetworkingcloud securityperformance management
AI Summary
The vacancy provides clear tasks and requirements but lacks salary details and direct company links.
Check Match — Just drop your CV
See your fit for Engineer, Center of Excellence in seconds.
Description
What you'll do
- •Own the technical leadership to enable the customer teams across GCS
- •Develop training material to address trends in customer issues and engineer skill gaps
- •Deliver technical training and/or train SMEs to lead training sessions
- •Set strategy and direction for reflecting customer voice and product use cases back into the product teams
- •Identify product supportability gaps and develop tools or features to improve troubleshooting efficiency
Conditions
- •Various health plans
- •Time off plans for vacation and sick time
- •Parental leave options
- •Retirement options
- •Education reimbursement
- •In-office perks, and more
Requirements
- •8+ years of support and networking experience as an SME specializing primarily in Zero Trust Security and Cyber Security technologies
- •Expertise in networking, cloud security, and performance management
- •Proven effectiveness at collaborating and building consensus across cross-functional teams and organizations
- •Experience developing new processes, tools, or product features to improve troubleshooting efficiency
Loading similar jobs...