Escalation Engineer - AI Security
9.0/10
Zscaler
$160,000 – $257,500 USD
Remote
mid
about 2 months ago
aisecuritytechAI model securitydata governanceAPIsJSONLinux CLIcloud platformsAWSGCPAzure
AI Summary
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Description
What you'll do
- •Own and resolve high-severity technical escalations.
- •Troubleshoot and resolve complex issues across Zscaler services.
- •Investigate scenarios related to AI model security and data protection.
- •Perform detailed analysis to identify root causes and validate fixes.
- •Collaborate with Engineering, Cloud Ops, and Product Management.
Conditions
- •Comprehensive health plans.
- •Time off for vacation and sick leave.
- •Parental leave options.
- •Retirement plans.
- •Education reimbursement.
- •In-office perks.
Requirements
- •4–10 years of technical support or escalation engineering experience.
- •Strong understanding of AI model security and data governance.
- •Proficiency with APIs, JSON, Linux CLI, and cloud-based systems.
- •Exposure to cloud platforms like AWS, GCP, or Azure.
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