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Overview
Join Playtech as a Global IT Support Specialist in Sao Paulo, Brazil. Be part of a dynamic team providing tier 1-2 support and ensuring seamless technology operations in the igaming industry. About Playtech Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com
What you'll do
You will...
- •Be part of global IT team and participate in company wide projects.
- •Work on a 24/7 rotating shift schedule, including nights, weekends, and holidays.
- •Provide tier 1-2 support for end users on local and remote sites.
- •Work with service desk ticketing system.
- •Track and Keep IT assets inventory up-to-date.
- •Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices.
- •Troubleshoot network issues.
- •Contribute to corporate IT wiki portal.
- •Work in scheduled shifts including Weekends.
Conditions
You'll enjoy...
- •Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
- •Employees' health and well-being through comprehensive health insurance plans, food vouchers and travel allowances.
- •Work-life balance by providing 30 days of paid annual leave, allowing you to relax and recharge.
- •Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.