Head of Marketing Technology (MarTech)

Join OpenAI as the Head of Marketing Technology to lead AI-enabled marketing operations, defining strategy and building systems that enhance marketing impact. OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

• •Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function.
• •Build and lead a team spanning marketing operations, systems, automation, data, and technical execution.
• •Own the marketing technology roadmap, deciding what to build, buy, integrate, consolidate, or retire.
• •Establish core infrastructure across customer and account data, identity, segmentation, campaign orchestration, lifecycle management, scoring, attribution, experimentation, measurement, and sales handoffs.
• •Connect product usage, customer engagement, and enterprise buying signals so Marketing and Sales can identify and respond to demand.
• •Build AI-enabled workflows and agents that connect research, strategy, creative development, campaign execution, optimization, and learning.
• •Partner with Engineering, Data, Product, Security, Privacy, and IT to create trustworthy, adaptable systems appropriate for OpenAI’s scale.
• •Improve how teams prioritize work, run campaigns, evaluate performance, and make decisions—measuring success through customer experience, pipeline, speed, experimentation, data quality, and organizational capacity.

• •This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
• •Occasional travel will be required.