Head of Product Operations & Automation

Join Fundraise Up as the Head of Product Operations & Automation, leading cross-team initiatives and driving AI automation in a fully remote environment. At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.

• •Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit.
• •Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
• •Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment.
• •Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
• •Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
• •Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
• •Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.

• •31 days of paid time off
• •100% paid telemedicine plan
• •Home office setup assistance
• •English learning courses
• •Professional education budget
• •Gym or swimming pool membership
• •Co-working support
• •Fully remote work