Head of Sales & Customer Success

We are looking for a Head of Sales & Customer Success to lead the commercial function at Highrollers Club, focusing on B2B sales and customer development in the iGaming sector. Highrollers Club is a tool for developing VIP players for iGaming operators based on VR. The company is in an active scaling phase with initial clients signed and the product presented at international conferences.

• •Participate in developing go-to-market strategy, defining ICP and priority segments.
• •Analyze the market and competitors, prepare regular reports.
• •Develop partnerships and affiliate channels.

• •Personally close B2B deals with casinos and iGaming operators: from cold outreach to C-level negotiations.
• •Conduct demos and product presentations.
• •Work with leads from conferences and personal network.

• •Manage and develop clients post-contract, building long-term relationships.
• •Train clients on the product, helping them unlock its full potential.
• •Work on increasing purchases and collaboration volume with current clients.
• •Maintain client reporting: product usage status, churn risks, growth points.

• •Evaluate and develop the already hired team (sales manager, account manager).
• •Hire and onboard new employees as the department grows.
• •Develop scripts, KPIs, and motivation systems.