UC
Head of Support
7.0/10
Unknown Company
Not specified
Remote
lead
2 months ago
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Description
What you'll do
As a Head of Support, you will:
- •Build a support service from scratch.
- •Develop processes that work effectively for clients.
- •Manage and lead the support team.
- •Ensure high levels of customer satisfaction.
- •Collaborate with other departments to improve service.
Conditions
We offer:
- •Remote work flexibility.
- •Opportunity to build a team from the ground up.
- •Work with Tier 1 markets.
- •Collaborative work environment.
Requirements
The ideal candidate should have:
- •Experience in building support services from scratch.
- •Proven track record with Tier 1 markets.
- •English proficiency at B1 level or higher.
- •Strong leadership skills.
- •Ability to create effective processes.
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