Head of Technical Program Management - Banking

Mercury is seeking a Head of Technical Program Management for its banking division to oversee program management for its bank charter and governance work, ensuring efficient cross-functional collaboration. Mercury is building something that demands architectural coherence. We're pursuing a bank charter and standing up the governance, infrastructure, and operational rigor that becoming a bank requires.

• •Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams.
• •Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast.
• •Build automation and agentic flows to run programs with efficiency and high quality.
• •Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most.
• •Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions.
• •Build, manage, and develop a team of TPMs while directly running select program areas.
• •Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer.
• •Operate with the auditability and documentation rigor that regulated, governance-heavy work demands.

• •The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
• •Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.
• •New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
• •Our target new hire base salary ranges for this role are the following:
• •US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $269,700 - $337,100 USD.
• •US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $242,700 - $303,400 USD.
• •Canadian employees (any location): CAD 254,900 - 347,800.

• •10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs.
• •A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with engineering leaders.
• •Experience in regulated industries; fintech or banking strongly preferred.
• •A track record of building program management functions or operating systems, not just running individual programs.
• •Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage.
• •A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind.