Head of Trust & Safety

Join MoonPay as the Head of Trust & Safety to lead global teams in fraud prevention and platform integrity, leveraging AI for operational excellence.

MoonPay is a unified payments platform for digital currency, making it easy for anyone to buy, sell, swap, and pay in digital currencies.

Trusted by over 30 million customers, MoonPay is driving mainstream crypto adoption worldwide.

## What you'll do

• •Lead operational teams across fraud operations, investigations, and dispute management.
• •Protect MoonPay's reputation by monitoring and mitigating threats.
• •Partner with Product, Engineering, Compliance, and other teams to embed Safety by Design.
• •Leverage AI to improve fraud lifecycle management.
• •Manage the MoonPay Fraud Partner Program.

## Conditions

• •Competitive salary package and equity.
• •Unlimited holidays and hybrid working schedule.
• •Private healthcare benefits and enhanced parental leave.
• •Annual training budget and home office setup allowance.
• •Regular company offsites and employee referral program.

• •Proven leadership experience in Trust & Safety or Fraud functions in fintech or crypto.
• •Experience managing multi-tiered teams and scaling operations.
• •Ability to leverage AI/ML insights for operational performance.
• •Strong understanding of identity verification and payment risk.