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The vacancy is well-defined in tasks but lacks clarity in compensation and company details.
AI quality score5.4 / 10
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Overview
We are looking for a Head of VIP to lead our VIP department in the Gambling and FinTech sector, enhancing team performance and service quality.
What you'll do
- ā¢Manage and develop the VIP managers team;
- ā¢Control the quality of VIP service and implement improvements;
- ā¢Develop scripts, bonus mechanics, and knowledge base;
- ā¢Analyze key performance indicators and effectiveness of the department;
- ā¢Optimize internal processes;
- ā¢Enhance interaction quality with VIP clients.
Conditions
- ā¢Fully remote work format;
- ā¢5/2 work schedule;
- ā¢Stable salary + bonuses;
- ā¢Paid vacation and sick leave;
- ā¢50% compensation for training, equipment, and sports expenses;
- ā¢Opportunities for professional and career growth;
- ā¢Ability to influence the development of the VIP department.
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