IT Manager
8.0/10
Lido
$105,000 – $165,000 USD
Remote
mid
about 14 hours ago
tech
AI Summary
The vacancy is fairly detailed but lacks some clarity on tools and company information.
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Description
Key Factors
- •Remote contribution
- •Competitive compensation
- •Flexible schedule
- •Support for education, including language and professional growth courses
- •Equipment and co-working reimbursement
- •Opportunities to attend overseas conferences and ecosystem events
Requirements
Requirements
- •5+ years of experience in IT support, IT operations, or IT management, ideally within a remote-first or distributed organisation.
- •Experience managing or coordinating a support team, service desk, or internal IT function.
- •Strong troubleshooting ability across common operating systems, end-user devices, productivity tools, SaaS platforms, and access-related issues.
- •Good understanding of networking fundamentals, including VPNs, DNS, IP configuration, connectivity issues, and common remote-working setups.
- •Technical proficiency across operating systems, APIs, SaaS solutions, device management, and IT administration tools.
- •Experience working with DevOps, SecOps, infrastructure, or security teams to resolve cross-functional technical issues.
- •Strong vendor management experience, including procurement, renewals, performance management, and cost optimisation.
- •Ability to manage multiple projects simultaneously, prioritise effectively, and drive work through to completion.
- •Strong communication and stakeholder management skills, with the ability to translate technical issues into clear, practical guidance.
- •Experience with IT policies, support documentation, process design, and operational reporting.
- •Budget management, risk assessment, and mitigation experience.
- •Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
- •Relevant certifications such as ITIL, CompTIA A+, or equivalent practical experience preferred.
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