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Overview
We are looking for a Level 2 Support Specialist to handle internal requests and ensure quality processing of inquiries.
What you'll do
- •Process requests from the first line of support;
- •Verify information in the company's internal systems;
- •Forward requests to relevant departments and monitor their execution;
- •Check received responses and relay final decisions to the first line;
- •Work according to internal instructions and regulations;
- •Ensure high quality of request processing and minimize errors.
Conditions
- •Fixed salary of 80,000 ₽ + transparent KPI system;
- •Shift schedule 2/2 (day and night shifts: 09:00–21:00 / 21:00–09:00);
- •Office work format (m. Avtozavodskaya);
- •Paid vacation and sick leave;
- •Modern comfortable office;
- •Opportunities for rapid professional and career growth.
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