Manager, Know Your Customer
9.0/10
Circle
$145,000 – $192,500 USD
Remote
mid
about 14 hours ago
aicompliancecryptofintechAMLKYCAIProject ManagementComplianceRegTechDigital AssetsBlockchain
AI Summary
The vacancy is well-structured with clear expectations and compensation, though some details on processes and company presence could improve it.
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Description
What you'll do
- •Overseeing customer KYC, onboarding and periodic review processes, specialized due diligence, including the documentation of policies, procedures.
- •Manage case volumes across workflows to ensure timely execution and consistent adherence to service-level agreements (SLAs).
- •Oversee the drafting quality of Customer Risk Acceptance memos by delivering constructive feedback that drives comprehensive risk identification, sound mitigations, and crisp, decision-ready writeups.
- •Lead and develop a team of KYC analysts, driving quality, consistency, and risk-based decision-making across onboarding and review activities.
- •Lead customer compliance walkthroughs and reviews of clients’ programs and controls, identify gaps/deficiencies, while partnering constructively with stakeholders to deliver a strong customer experience.
- •Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency, scalability, and analytical rigor.
- •Collaborating with Commercial teams and acting as a point of escalation for complex issues.
- •Ensure the highest standards of documentation, audit readiness, and quality assurance across all onboarding and periodic review processes.
- •Partnering with Circle’s engineering and product teams to ensure Compliance Operations is supported with the most effective tools and technological support.
- •Monitor regulatory, enforcement, and industry developments in the digital asset ecosystem, proactively adapting KYC and AML processes.
- •Build strong cross-functional partnerships with QA, Monitoring & Testing, Audit, and exam teams.
Conditions
- •Competitive salary range: $145,000 - $192,500.
- •Flexible work environment encouraging new ideas.
- •Opportunity to work with cutting-edge technologies in the digital asset space.
Requirements
- •10+ years of relevant experience in AML and KYC reviews for corporate customers, including designing, managing, and implementing scalable KYC processes and governance frameworks.
- •3+ years of experience managing teams of analysts, driving performance, quality, and operational excellence.
- •2+ years of relevant crypto experience.
- •Demonstrated experience leveraging AI-enabled tools within compliance or KYC workflows, with the ability to implement responsible AI-driven enhancements while maintaining regulatory defensibility and strong internal controls.
- •A passion for harnessing the power of digital currency, blockchain technology, and emerging technologies — including AI — to modernize financial crime compliance operations.
- •An innovative and solution-oriented mindset, with a track record of identifying inefficiencies and implementing practical, technology-driven improvements.
- •Proven ability to collaborate cross-functionally with Product, Engineering, and Business stakeholders to operationalize compliance requirements into scalable systems.
- •Experience and comfort operating in a rapidly evolving regulatory and technological environment, with the agility to adapt to change and continuously upskill.
- •Strong leadership, relationship management, and project management skills, with the ability to drive initiatives from concept through implementation.
- •Strong executive presence and communication skills, with the ability to engage effectively with internal and external stakeholders.
- •Experience in RegTech, FinTech, consulting, or digital asset environments preferred.
- •CAMS, CFCS, CFE, or similar certification preferred.
- •Proficiency in Google Workspace, Slack, and Mac environment; familiarity with AI-assisted research or workflow tools strongly preferred.
- •Bachelor’s degree required; quantitative, technical, or data-oriented degree preferred.
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