Manager - Technical Support
5.0/10
Granicus India
Not specified
Remote
lead
about 2 months ago
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Description
What you'll do
- •Lead the Technical Support Team, ensuring 24/7/365 operation and staffing across phone, chat, portal, and email channels.
- •Partner with product, engineering, and implementation teams to solve customer problems and champion a world-class customer experience.
- •Drive strategic initiatives and track top trends.
Conditions
- •Fully Remote
- •Relocation Package
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