Manager - Technical Support

Lead the Technical Support Team at Granicus India, ensuring 24/7/365 operation and staffing across multiple channels.

Fully remote position with a relocation package.

## What you'll do

• •Lead the Technical Support Team, ensuring 24/7/365 operation and staffing across phone, chat, portal, and email channels.
• •Partner with product, engineering, and implementation teams to solve customer problems and champion a world-class customer experience.
• •Drive strategic initiatives and track top trends.

## Conditions

• •Fully Remote
• •Relocation Package