Night Support Specialist

4.0/10

Yandex

Not specified

Remote

mid

13 days ago

supporttechweb3defiaicrypto

AI Summary

The vacancy has clear tasks but lacks compensation details and technology descriptions.

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Description

Responsibilities

•Respond to customer and partner inquiries in chats and by phone
•Assist with any service-related issues, from ticket purchases to cancellations
•Find solutions even in complex and non-standard situations
•Collaborate with colleagues from other teams: curators, mentors, moderators, and others

Requirements

•Proficient in Russian, experience in a call center is a plus
•Proficient in English for written consultations or phone conversations
•Ability to memorize large volumes of information, quickly grasp the essence of issues, and ask questions
•Capable of maintaining a conversation and adapting to the mood of the interlocutor

Company Info

Yandex

Tech

Yandex is a leading Russian technology company offering a wide range of internet services including search, maps, e-commerce via Yandex Market, food delivery through Yandex Eda, and parcel delivery via Yandex Lavka operating in over 20 countries. The company focuses on growth in delivery services, international expansion, logistics, and product development across various teams.

Moscow, Russia

1000+ employees

Founded 1997

Website

AI Quality Score

3.9

out of 10

Tasks & KPI clarity7.0

Responsibilities are clear but lack measurable KPIs.

Compensation clarity0.0

No salary range or payment terms provided.

Stack & processes0.0

No tools or technologies mentioned.

Requirement logic6.0

Skills required are relevant but seniority level is unclear.

Company profile9.0

Company verified via external enrichment: Tech.

Red Flags

• no salary info
• no tech stack

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