Operations Associate
7.0/10
Binance
Not specified
Remote
mid
about 2 months ago
cryptofintechoperationsExcelGoogle SheetsSQLBI toolsTableauLookerMetabase
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Description
What you'll do
- •Monitor and improve card program key metric rates
- •Support card growth initiatives and marketing
- •Investigate and resolve operational issues
- •Manage chargeback lifecycle and maintain acceptable chargeback ratio
- •Perform reconciliation and resolve discrepancies
- •Manage onboarding workflows for new merchants
- •Conduct data analysis to support growth
- •Build and maintain operational reporting templates
Conditions
- •Shape the future with the world’s leading blockchain ecosystem
- •Collaborate with world-class talent
- •Tackle unique, fast-paced projects with autonomy
- •Thrive in a results-driven workplace
- •Competitive salary and company benefits
- •Work-from-home arrangement
Requirements
- •Minimum 3 years of experience in payments, fintech, or banking operations
- •Hands-on experience with card products preferred
- •Familiarity with chargeback/dispute resolution processes
- •Strong analytical skills with proficiency in Excel/Google Sheets
- •Excellent written and verbal communication skills in English
- •High accountability and attention to detail
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