Operations Associate
8.0/10
BitGo
$112,000 – $188,000 USD
Office / on-site
mid
about 2 months ago
cryptofintechoperationsKYCCustomer due diligenceMiddle office operationsTrade settlementsSystem testing
AI Summary
The vacancy is well-structured with clear compensation and company details, but lacks specific KPIs and detailed tech stack information.
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Description
What you'll do
- •Responsible for administration and operational support of all accounts under administration.
- •Experience in KYC and customer due diligence, including verifying identities, collecting and reviewing documents, and assessing risks for Institutional Clients.
- •Middle office operations for trade settlements, ensuring the timely and accurate confirmation, matching, and lifecycle management of trades.
- •Oversee the complete flow of daily transaction processing, from initial data input to finalization and reconciliation.
- •Perform system testing, identify discrepancies in data, and assist in implementing system enhancements.
- •Provide operational support for customer support for banking transactions.
- •Provide timely and accurate responses to both internal & external requests for information.
- •Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Operations.
- •Exemplify a willingness to take on other responsibilities as needed by our Management Team.
Conditions
- •Competitive base salary, bonus and stock options.
- •100% company paid health insurance for employee and dependents.
- •Fully sponsored work visas.
- •Paid parental leave, Paid vacation.
- •Paid lunches and snacks.
- •Great colleagues and inspiring startup environment.
Requirements
- •Highly effective verbal and written communication.
- •Attention to detail and a commitment to constant improvement.
- •Highly organized with work tools like emails, spreadsheets, databases.
- •Extremely high sense of urgency when servicing external and internal clients.
- •Analytical skills, positive attitude, active listening and problem-solving skills.
- •Ability to prioritize tasks, multi-task, and meet deadlines.
- •A team player with strong judgment and decision making skills.
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