Operations Coordinator
8.0/10
Localcoin
$50,000 – $70,000 USD
Hybrid
mid
about 2 months ago
cryptooperationsweb3Google Suitesspreadsheets
AI Summary
The vacancy is well-structured with clear responsibilities and compensation, though tech stack details are limited.
Check Match — Just drop your CV
See your fit for Operations Coordinator in seconds.
Description
What you'll do
- •Coordinate ATM installations nationwide, including scheduling, partner alignment, and execution.
- •Own the lifecycle of deployed machines—track performance, maintenance needs, upgrades, and relocations.
- •Manage vendor relationships end-to-end: onboarding, scheduling, performance monitoring, and issue resolution.
- •Create and manage service tickets for installations, maintenance, and incidents; ensure timely closure and accurate records.
- •Act as the primary point of contact for retailers and service partners, providing updates on installs, maintenance, and ongoing support.
- •Review and approve vendor invoices, ensuring accuracy, cost control, and policy compliance.
- •Monitor field service SLAs and vendor KPIs, driving accountability and continuous improvement.
- •Collaborate cross-functionally (Sales & Account Management, Warehouse, Marketing) to support deployments, in-store branding and ongoing operations.
- •Identify and implement process improvements to increase efficiency, reduce downtime, and enhance service quality.
- •Support inventory planning and logistics coordination related to machine deployments and replacements.
- •Manage and prioritize support tickets and escalations that come through the service desk.
- •Conduct adhoc analysis on performance of BATM network to find suitable solutions for improving uptime of machines.
- •Investigate, diagnose and resolve operational issues on our ATMs and report on the hypothesis of recurring operational issues to internal stakeholders.
- •Perform additional related duties as required to support the operations team.
Conditions
- •Competitive Salary & Benefits – We value and reward our team members.
- •Hybrid Work Environment – Enjoy flexibility while being part of a dynamic team.
- •Professional Development – Opportunities for learning and growth.
- •Team Culture & Events – Regular socials, team meetings, and collaborative workspaces.
- •Impactful Work – Play a key role in a growing company and make a real difference.
Requirements
- •2+ years of experience in operations, logistics, field service coordination, or vendor management.
- •Strong organizational skills with the ability to manage multiple workflows (installs, maintenance, vendors, etc.) simultaneously.
- •Experience working with external vendors or service providers is a strong asset.
- •Excellent communication skills with the ability to manage stakeholders and resolve issues proactively.
- •Nothing gets missed - Strong attention to detail
- •Analytical and problem-solving mindset with attention to detail and accountability.
- •Comfortable working in a fast-paced, evolving environment with shifting priorities.
- •Proficiency in Google Suites and spreadsheets
**NICE TO HAVE:**
- •Experience in field operations.
- •Background in project planning and coordination.
- •Experience reviewing, validating, and reconciling vendor or service invoices
Loading similar jobs...