Operations Director
6.0/10
SilentRoom
Not specified
Remote
lead
about 2 months ago
aiproducttechNext.jsSupabaseVercelTiptap
AI Summary
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Description
What you'll do
- •Finance and payments: Stripe (account, verification, products, webhooks, refunds); taxes (VAT, sales tax — configuration in Stripe, coordination with the accountant); expense control (subscriptions, domains, hosting); budgeting (expense tracking before and after the first dollar of revenue).
- •Legal: contracts with freelancers (NDAs, service agreements); GDPR / Privacy Policy / Terms of Service — coordination with the lawyer; user data protection procedures and documentation.
- •Distribution and stores: Chrome Web Store (account, listing copy, screenshots, moderation, updates, rollbacks); Amazon KDP (coordinating the book's publication, listing, deadline control); Product Hunt (launch preparation and coordination).
- •Design: together with the GM, managing the in-house designer (UI/UX, Figma); managing a subcontracted designer; managing outsourced designers (creatives, banners, CWS screenshots, promo); briefing, deadline control, acceptance.
- •Marketing (management, not execution): hiring and managing an outsourced marketer; Google Ads (budget control, creative approval, reporting); A/B tests; Habr, LinkedIn, company X (publishing and promotion; content written by Founder/CTO); email campaigns; pain-point landing pages.
- •HR and hiring: posting openings (Habr Career, LinkedIn, Djinni); resume screening; scheduling interviews (final decision — CTO or Founder); offers, paperwork, onboarding.
- •Support and QA: support channel setup; beta group coordination; tracking user-reported bugs and handing them off to development; collecting and organizing feedback.
- •External contractors: designer, translator, translation editor, lawyer, accountant / tax advisor, marketer, and any future freelancers.
- •Reporting and metrics: brief report to the Founder 3x/week, full weekly report (one page: expenses, metrics, blockers); dashboard (DAU, installs, conversions, marketing spend); tracking external dependencies (CWS, Amazon, Stripe deadlines).
- •Administrative: renewing domains, hosting, certificates; tracking subscriptions and licenses; document flow.
Requirements
- •Operational experience at a startup or a small product company (2+ years)
- •Confident command of AI tools (ChatGPT, Claude, Gemini, Perplexity) for day-to-day work — writing emails, analyzing data
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