Operations Manager, SEA

Join OKX as an Operations Manager in SEA to drive growth and marketing activities, support users, and contribute to strategic goals in the crypto industry.

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps).

OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets.

We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: *We Before Me*, *Do the Right Thing*, and *Get Things Done*.

These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

## What you'll do

• •Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume
• •Handle disputes and support users/clients with troubleshooting to resolve their issues
• •Constant monitoring of transactions, investigating and reporting suspicious activities
• •Conduct market surveys to understand users’ needs and identify gaps for product improvements
• •Leverage regional user data and insights to contribute to the team’s growth & ops strategies
• •Communicate with key stakeholders to ensure shared understanding of goals, deadlines, and deliverables
• •Conduct market research to identify and leverage growth opportunities for the product
• •Boost sales and contribute to long-term business goals by growing relationships with potential clients/agents/partners

## Conditions

• •Competitive total compensation package
• •L&D programs and Education subsidy for employees' growth and development
• •Various team building programs and company events
• •More benefits to be shared during the process

• •At least 2 years of relevant experience in business development and marketing roles in the crypto industry
• •Knowledge of blockchain or crypto is a must
• •Organized, meticulous, and result-oriented, with strong problem-solving & analytical skills