Partner Solutions Lead
8.0/10
Coins.ph
$125,000 – $220,000 USD
Remote
lead
about 2 months ago
cryptofintechweb3
AI Summary
The vacancy is well-structured with clear responsibilities and salary, but lacks tech stack details and company links.
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Description
What you'll do
- •Support and spearhead the operations side of onboarding KYB accounts.
- •Take full ownership of the KYB onboarding process.
- •Develop and maintain SOPs, conducting regular sessions with associates.
- •Oversee Partner Support and Onboarding sub-teams.
- •Lead account management associates in building trusted relationships.
- •Manage the partner support team.
- •Build frameworks and policies for successful onboarding.
- •Establish and maintain key metrics of success.
- •Monitor partner activity to prevent disengagement.
- •Ensure compliance with regulatory standards.
- •Perform ad hoc tasks as necessary.
Conditions
- •Meaningful collaborations with cross-functional teams.
- •Opportunities for career advancement in a fast-growing organization.
- •A culture that welcomes new ideas backed by data.
- •AI tools to support parts of the hiring process.
Requirements
- •Bachelor's degree in Management, Finance, Business, or equivalent.
- •At least 3 years of experience in customer service, account management, or partner operations.
- •Proven experience in KYB onboarding and partner account management.
- •Strong planning, analytical, and problem-solving skills.
- •Self-motivated and highly focused.
- •Highly trustworthy, organized, and detail-oriented.
- •Flexible and able to adapt to a fast-paced environment.
- •Strong communication skills in English and Filipino.
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