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Overview
We are looking for a Payment System Specialist to ensure the stable operation of payment systems, control transactions, and promptly resolve payment incidents.
Responsibilities
- •Monitor the operation of payment systems, methods, and providers;
- •Control the success of deposits, payouts, and other transactions;
- •Analyze declined / failed / pending transactions and find the causes of problems;
- •Process and escalate payment incidents;
- •Interact with PSPs, banks, and other payment partners;
- •Participate in the connection and setup of new payment methods and providers;
- •Check payment flows after integrations and changes;
- •Interact with Tech, Finance, and Support teams;
- •Control the availability of payment methods by GEO, currencies, and localizations;
- •Analyze conversion rate and approval rate of payment methods;
- •Identify issues affecting payment success and initiate improvements;
- •Maintain documentation on payment systems, integrations, and processes.
Conditions
- •Experience in iGaming / FinTech is a plus;
- •Experience with Payment Gateway / Payment Platform is a plus;
- •Understanding of routing, cascading, smart routing, and payment orchestration is a plus;
- •Understanding of chargebacks, refunds, fraud, and AML/KYC processes is a plus.
Requirements
- •Experience with online payments, PSP, acquiring, or payment operations;
- •Understanding of the payment transaction lifecycle;
- •Understanding of API integrations, callbacks/webhooks, and HTTP;
- •Ability to analyze logs and technical information on transactions;
- •Strong analytical skills and attention to detail;
- •English proficiency sufficient for communication with international providers.
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