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Overview
Join Betsson Group as a Payments and Fraud Analyst, where you'll analyze customer accounts, combat fraud, and process payments across 17 brands in a dynamic hybrid work environment. Are you known for your keen eye for detail, exceptional investigative skills, and insatiable desire for continuous learning and personal growth? If so, we have an incredible opportunity tailored just for you. We are currently seeking a talented individual to join one of our esteemed Payment and Fraud teams, where you'll be exposed to a diverse range of brands and legislation. Embrace the chance to expand your knowledge, advance your career, and fully immerse yourself in the world of Betsson. Join us on this exhilarating journey and unlock the endless possibilities that await you!
What you'll do
- โขProcess payments for BML Group clients, along with any issues that arise from these transactions in a timely and professional manner.
- โขProvide an enhanced customer experience service by swiftly and safely processing customer's withdrawals.
- โขEnsure fraudulent transactions or activity are spotted and handled swiftly in order to minimize losses and mitigate repercussions.
- โขAssess and escalate cases accordingly to the responsible departments.
- โขUse acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft and Phishing.
- โขWork together with Betsson Technologies and other departments in order to continuously improve internal systems and enhanced capabilities, throughout.
- โขWork with other areas of the department professionally and efficiently.
Conditions
- โขHybrid work model with shifts scheduled across 15 to 16 days per month from 1:00 PM to midnight.
- โขOpportunity for personal and professional growth in a global setting.
- โขExperience in one of the largest online gaming companies.