Chainalysis

People Programs Lead

6.0/10

Chainalysis

Not specified
Remote
lead
13 days ago
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AI Summary

The vacancy is well-structured but lacks compensation details, affecting overall quality.

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Description

In this role, you’ll

  • Own and drive core operational and employee lifecycle programs from onboarding to off-boarding
  • Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines, ensuring high quality delivery and execution
  • Redesign and scale manual processes (e.g., probation period management) using automation, AI, and agentic workflows
  • Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
  • Build and maintain the People team's internal knowledge base as a reliable, self-service resource
  • Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook
  • Partner cross-functionally to drive key People initiatives (e.g., performance enablement) from concept through execution
  • Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows
  • Track and report on key People metrics (e.g., eNPS, time-to-productivity) to drive data-informed improvements

Nice to have experience

  • Familiarity with the technologies we use (see below) from an end-user or process perspective
  • Exposure to HR compliance across multiple jurisdictions (US, UK, EMEA, APAC)
  • Experience working in a multi-national, high-growth technology or startup environment
  • Project management certification (PMP, CAPM), HR certification (SHRM, PHR), or equivalent training

Requirements

We’re looking for candidates who have

  • 4–6 years of experience in People (HR) Operations or a similar program management role
  • Strong program and project management skills with a proven ability to manage multiple workstreams, stakeholders, and deadlines simultaneously
  • Excellent documentation, communications, and knowledge management skills, with experience maintaining internal knowledge bases (e.g., Confluence) across audiences
  • Strong process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions
  • Hands-on experience leveraging AI, automation, or agentic tools to redesign workflows and improve operational efficiency
  • Experience supporting compliance programs and audits (e.g., SOC2, worker classification, etc.), including evidence gathering and control documentation
  • Track record of building strong cross-functional partnerships (e.g., Talent Acquisition, Legal, Finance, BizTech)
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