Product Manager, Tickets

Join Airbnb as a Product Manager for the Tickets team, driving product roadmaps and launches for a new business in attractions, tours, and live events. Shape the category and create a compelling ticketing experience for guests. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

• •Develop and maintain a product vision, strategy, and roadmap for Airbnb Tickets.
• •Synthesize guest, host, and partner feedback and translate it into product features and positioning.
• •Develop the public-facing messaging and narrative for Tickets, and land the value proposition with guests, supply partners, and the media.
• •Align product teams and cross-functional partners across marketing, communications, and PMM.
• •Develop partnerships with attractions operators, tour providers, and live event suppliers, with a focus on both supply and demand.
• •Ensure the existing storefront is healthy and the quality bar is high across ticket listings.
• •Role model behaviors that encourage open communication and curiosity.
• •Make judgements and prioritization decisions that are in the best interests of our users.
• •Efficiently execute to ship products and deliver impact for our business and users.

• •Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• •The base pay range is subject to change and may be modified in the future.
• •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

• •8+ years of product management and/or product marketing experience.
• •Experience creating product messaging and positioning and delivering it to customers and the media.
• •Demonstrated inbound and subject matter expertise, ideally in ticketing, travel, events, or marketplace businesses.
• •Background in ticketing marketplaces, including hands-on experience with operator and supply-side tools and with ticketing standard APIs and integrations (e.g., reservation and distribution systems, connectivity platforms, barcode/QR validation).
• •Requirements gathering & documentation — framed around turning ambiguous problems into clear specs that align eng, design, and partners.
• •Backend ticketing data model — ticket types, fare/price classes, entitlements, and how those relationships structure inventory.
• •Inventory & availability modeling — capacity, time slots, holds, and real-time availability across supply sources.
• •Able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life.
• •Excited to build a new business that brings the best possible ticketing experience to all the guests and hosts on our platform.
• •Demonstrated track record of product leadership in a cross-functional environment.
• •Built and scaled global consumer products, marketplaces, or ecosystems that people love.
• •Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment.
• •Experience working on consumer products that drive significant revenue.
• •A strong ability to effectively use data and perform business analysis to support product strategy and go-to-market decisions.
• •Excited to drive execution across teams in a fast-paced environment.
• •Enjoys doing individual contributor product and product marketing work and staying in the details.
• •Strong ability and desire to travel frequently, including domestic and international.