Product Support Engineer III - DLP
9.0/10
Zscaler
$77,000 – $150,000 USD
Remote
senior
about 2 months ago
supporttechDLP technologiesSymantec DLPMcAfee DLPForcepoint DLPUnix/LinuxWindowsPythonPowerShellServiceNowSalesforce
AI Summary
The vacancy is well-structured with clear responsibilities, compensation, and tech stack, but lacks explicit KPIs and company links.
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Description
What you'll do
- •Serve as the primary contact for escalated DLP issues.
- •Provide advanced troubleshooting and resolution.
- •Perform root cause analysis and implement solutions.
- •Collaborate with cross-functional teams to improve products.
- •Maintain communication with customers during escalations.
Conditions
- •Comprehensive health plans.
- •Vacation and sick time off plans.
- •Parental leave options.
- •Retirement options.
- •Education reimbursement.
- •In-office perks.
Requirements
- •7+ years in technical support, 3+ years with DLP/CASB.
- •Expert knowledge of DLP technologies.
- •Experience with data loss prevention and CASB.
- •Understanding of Unix/Linux and Windows.
- •Strong data protection principles knowledge.
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