Product Support Engineer III - DLP

Join Zscaler as a Product Support Engineer III - DLP, providing advanced troubleshooting for escalated DLP issues.

Remote, full-time role with a salary range of $77,000-$150,000.

Zscaler, a leader in cloud security, serves thousands of enterprise customers globally, including 40% of Fortune 500 companies.

Founded in 2007, Zscaler's mission is to make the cloud a safe place for business.

The company fosters an inclusive culture and is recognized as a Best Workplace in Technology.

## What you'll do

• •Serve as the primary contact for escalated DLP issues.
• •Provide advanced troubleshooting and resolution.
• •Perform root cause analysis and implement solutions.
• •Collaborate with cross-functional teams to improve products.
• •Maintain communication with customers during escalations.

## Conditions

• •Comprehensive health plans.
• •Vacation and sick time off plans.
• •Parental leave options.
• •Retirement options.
• •Education reimbursement.
• •In-office perks.

• •7+ years in technical support, 3+ years with DLP/CASB.
• •Expert knowledge of DLP technologies.
• •Experience with data loss prevention and CASB.
• •Understanding of Unix/Linux and Windows.
• •Strong data protection principles knowledge.