Production Coordinator, Media Operations

Join Airbnb as a Production Coordinator in Media Operations, where you'll enhance the quality of Airbnb's offerings through creative production and effective project management. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

• •Deliver assignment feedback to photographers based on editor’s notes
• •Track the delivery of appearance releases and ensure they are in the proper folders
• •Recruit photographers in high priority markets where we are unable to meet photoshoot demand
• •Negotiate additional travel compensation with photographers in order to encourage them to accept assignments outside of their market coverage.
• •Carefully review host feedback received via email and the NPS form, and ensure action is being taken on every assignment.
• •Identify themes in both photographer and host feedback to go back into our training and prep materials.
• •Oversee our 'waitlist queue’ which accounts for assignments that are not being accepted by photographers.
• •Monitor ‘declined’ assignments and remove photographers from the program who are habitually refusing assignments, or confirm with them via email if they’d like to stay engaged.
• •Help ensure a smooth production process for higher end shoots that are being photographed by Creative team photographers.
• •Provide supervisory support to our CS team
• •Provide progress updates to Media Ops, vendors, and stakeholders.
• •Engage with external partners and agencies as required by project demands.

• •The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• •The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future.
• •This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.
• •India Annual Pay Range ₹1,050,000 — ₹1,500,000 INR.