Programs Operations Lead, Growth Levers

Join Airbnb as a Programs Operations Lead, Growth Levers, to coordinate and execute growth initiatives across multiple markets, ensuring alignment and efficiency in operations. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

• •Own one cross-lever roadmap and source of truth — consolidating incentives, host-funded promotions, engagement and CRM, partnerships, and merchandising campaigns across all regions into a single plan.
• •Build and run the levers operating system — the cadence, launch readiness, and clear RACI across Global Markets, central growth marketing, product, and finance, with resourcing gaps surfaced early.
• •Set up the change-intake and sequencing process — a consolidated intake process for new campaign and lever requests, with clear rules for prioritization, approval, and conflict resolution when campaigns overlap.
• •Translate budget into an executable plan — track committed versus available spend across levers and markets, turn funding decisions into roadmap changes quickly, and give leadership a live view of where the money is going and what it is returning.
• •Be the connective tissue across a fragmented ownership map — driving alignment and unblocking decisions.
• •Turn the levers playbooks and country plans into shipped campaigns — partnering with the playbook and country-planning owners.
• •Make performance legible — partner with Advanced Analytics and FP&A on consistent tracking, post-mortems, and readouts.
• •Own the Global Markets reporting cadence — assemble and steer the Weekly Business Review (WBR) with the RDs.
• •Run the recurring cross-functional roadmap syncs that keep Global Markets aligned.
• •Hold the operating system together through peak seasons and leadership absences.

• •Base pay range: $156,000 — $193,000 USD.
• •This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

• •12+ years in program management, business operations, or marketing/GTM operations.
• •Proven track record establishing a new operating system or central coordination capability from scratch.
• •Exceptional cross-functional orchestration in a heavily matrixed org.
• •Strong operating discipline — cross-workstream roadmaps, change-intake and sequencing, conflict resolution, launch management, and executive reporting.
• •Budget-to-execution fluency — comfortable translating multi-million-dollar budget decisions into roadmap and resourcing changes.
• •Analytical fluency — partner with analytics and finance on performance, efficiency, and incrementality.
• •Thrives in ambiguity and transition — comfortable operating while ownership models are still forming.
• •Desirable: hands-on experience with one or more growth levers and experience across international markets and time zones.
• •Fluent written and spoken English.