Regional Workplace Operations Manager

Join Airbnb as a Regional Workplace Operations Manager, responsible for creating a welcoming office experience and enhancing employee engagement in Seattle. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

• •Lead Through Hospitality
• •Maintain a visible, approachable, and highly responsive presence within the office community.
• •Create a warm, thoughtful, and highly responsive environment where employees and visitors feel genuinely welcomed and cared for.
• •Support and guide vendors and partners to operate as one cohesive hospitality team in service of the office community.
• •Drive Operational Excellence
• •Establish and maintain office operating standards that ensure consistency of hospitality, communication, service delivery, and workplace experience.
• •Monitor office utilization, employee feedback, operational performance, and service quality to identify opportunities for improvement.
• •Develop repeatable processes and playbooks that enable scalable, high-quality office experiences.
• •Own the Office Experience
• •Oversee the holistic daily office experience, ensuring the space operates smoothly and delivers a welcoming, hospitality-forward environment for employees and guests.
• •Provide operational oversight and direction to on-site vendors and service partners.
• •Act as the “Voice of the Office,” helping employees navigate the workplace experience and ensuring the office feels connected, informed, and supported.
• •Enable Gathering & Engagement Experiences
• •Ensure the office is consistently prepared to support high-visibility visits, events, and business moments.
• •Support onsite execution for local events, offsites, and engagement activities, ensuring thoughtful hospitality, operational excellence, and strong attendee experience.
• •Build Strong Partnerships
• •Develop strong relationships with local leaders, executive admins, Airfinity groups, cross-functional partners and other key stakeholders.

• •Full-time in-office role in Seattle with flexibility for occasional evenings or weekends.
• •Base pay range: $132,000 — $155,000 USD.
• •May be eligible for bonus, equity, benefits, and Employee Travel Credits.

• •6–9+ years of experience in workplace experience, hospitality, events, employee engagement, operations, or related fields.
• •Strong hospitality mindset with a passion for creating thoughtful and high-quality experiences.
• •Experience managing vendors, operational partners, or service delivery teams.
• •Strong stakeholder management and relationship-building skills across diverse teams and leadership levels.
• •Excellent written and verbal communication skills.
• •Ability to balance strategic thinking with hands-on execution.
• •Passion for Airbnb’s mission, culture, and values.