OC
Retention Manager
6.0/10
Online Casino Operator
Not specified
Remote
mid
6 days ago
igamingmarketing
AI Summary
The vacancy is clear in tasks but lacks specific compensation details and company information.
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Description
Responsibilities
- •Build retention strategy from scratch: player segmentation, lifecycle, loyalty program
- •Develop and launch bonus mechanics, promotions, tournaments for different markets
- •Manage VIP players directly: personal offers, feedback, retention
- •Set up CRM communications (email, push) by segments and triggers
- •Analyze churn, LTV, DAU/MAU and promptly suggest improvement measures
- •Test hypotheses with the team and scale successful mechanics
- •Participate in shaping product and marketing strategy
Conditions
- •Fully remote work format
- •Opportunity to build the direction from scratch and influence product strategy
- •Competitive salary (payment in $)
- •Growth with the product: potential to lead the Retention department
Requirements
Requirements
- •Experience in retention / CRM in iGaming for at least 2 years
- •Understanding of player lifecycle, retention psychology, and bonus economics
- •Experience with CRM platforms
- •Ability to work with data: segmentation in Excel/SQL at a basic analyst level
- •English / Spanish
- •Willingness to build processes from scratch without ready-made instructions and a large team
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