Revenue Operations Associate (L2)
8.0/10
Coingecko
$112,000 – $188,000 USD
Remote
mid
3 days ago
cryptofintechoperationsweb3n8nZapierGoogle App ScriptHubSpot CRMAI toolsSpreadsheets
AI Summary
The vacancy is well-structured with clear responsibilities and requirements, though some areas could use more detail.
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Description
Job Responsibilities
- •**Sales Process Optimization:** Maintain sales process documentation and playbooks. Identify high-impact opportunities for automation within the sales funnel.
- •**Revenue Analytics & Insights:** Update and maintain existing operational dashboards. Implement AI-assisted automations to generate insights to leadership.
- •**Sales Strategy & Planning:** Provide data and analysis to support strategic planning and the annual operations roadmap.
- •**Sales Forecasting & Pipeline Management:** Contribute to the weekly forecasting process by validating data. Enhance forecast accuracy using automated signal-tracking and pipeline hygiene triggers.
- •**Commercial Operations & Standardization:** Ideate, build and execute sales plays and growth strategies that are scalable and support business objectives.
- •**CRM & Tech Stack Management:** Serve as a go-to resource for day-to-day Hubspot CRM support. Actively use AI tools to solution-build, troubleshoot logic, and automate repetitive admin tasks within the tech stack.
- •**Sales Enablement:** Support sales enablement initiatives by updating training materials and maintaining the sales collateral library.
- •**Lead Management:** Administer day-to-day lead assignment and routing processes. Develop "agentic" routing logic that adapts to seller capacity and lead quality signals.
- •**Data Integrity & Governance:** Execute regular data cleanup tasks. Use advanced queries and scripts to automate the detection of data inconsistencies before they impact reporting.
- •**Commission Administration:** Handle administrative tasks for sales incentive plans by pulling performance data and preparing reports for calculation and review.
- •**Programme & Project Management:** Contribute to operational projects by completing assigned tasks, tracking progress, and providing status updates.
Perks at CoinGecko
- •**Remote Work Flexibility:** Work wherever you feel most productive. We also provide office space in 1Powerhouse (Malaysia) and WeWork (Singapore).
- •**Comprehensive Insurance Coverage:** Life and hospitalization coverage for you and your dependents.
- •**Virtual Share Options:** Entitled to virtual options, with terms and conditions.
- •**Bonus:** Entitled to a bonus, with terms and conditions.
- •**Parking Allowance:** Allocated on a claim basis to ease the cost of travelling.
- •**Meal Allowance:** Monthly fixed allowance of RM600 or SGD400 to subsidize meal costs.
- •**Learning Allowance:** Annual budget of USD500 (claim basis) for professional and personal development.
- •**Social Activity Allowance:** Subsidized portion of costs for social activities with colleagues.
- •**Annual Company Offsite:** Gather once a year for social activities and reflection.
Requirements
Job Requirements
- •**Proven Ability:** 2-3 years of experience in sales operations, business operations, or a similar analytical role with at least 1 year in a customer facing role.
- •**Education:** Bachelor’s degree in Business, Finance, Analytics, or a related field is a plus.
- •**Product Knowledge:** Good understanding of CoinGecko products, customer needs, and the crypto/blockchain landscape.
- •**Process & Systems Knowledge:** Good understanding of B2B sales processes and funnels and experience working within established operational systems.
- •**Familiarity with RevOps Tools:** Proficient in CRM tools (HubSpot), strong skills in spreadsheets (Excel/Google Sheets) and exposure to adjacent systems like Xero, B2B Data Tools, Marketing Platforms and BI systems.
- •**Familiarity with AI and Workflow Automations:** Experience building and launching programs with Zapier, n8n, Claude, Gemini and Google App Script.
- •**Analytical Skills:** Strong analytical skills with the ability to gather, organize, and report on data accurately and efficiently.
- •**Project Management:** Excellent organizational skills with a proven ability to manage assigned tasks, prioritize work effectively, and meet deadlines.
- •**Entrepreneurial:** Self-motivated, resourceful, and have an entrepreneurial mindset.
- •**Communication:** Strong relationship building and communication skills with stakeholders.
- •**Leadership:** Natural leader who influences and collaborates with stakeholders at all levels.
- •**Growth Mindset:** Strong critical thinking and problem-solving skills, passionate for continuous learning, staying ahead of industry trends, Web3, and emerging technologies.
- •**Web3 Interest:** Keen interest in blockchain, cryptocurrency, NFT, web3, and metaverse topics.
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